Bureaus

Commanded by Major Shane Magnuson

911 Dispatch Division

The sheriff’s office operates the Emergency Communications Facility (ECF) in Plymouth. The center handles over 600,000 emergency and non-emergency calls each year. Emergency calls include fires, accidents, crimes, and health crises.

The ECF is one of the largest consolidated dispatch centers in the upper Midwest. It handles calls for over 50 law enforcement agencies, fire departments, and emergency medical service providers.

The ECF also houses a radio system that allows direct communication between different law enforcement agencies.

Enforcement Services Division

K9 Unit

We work with our K9 (dog) partners to track missing persons, catch suspects, search buildings, search for evidence, find illegal drugs, and sweep for explosives. 

Patrol Unit

Sheriff’s patrol provides emergency response throughout the county. Patrol deputies also provides primary law enforcement to Greenfield, Hanover Medicine Lake, Rockford, Fort Snelling, 133rd Minnesota Air National Guard, 934th U.S. Air Force Air Wing, and U.S. Marine Corp/Navy Reserves.

Special Operations Unit

This unit coordinates preparation and response to sudden events requiring large-scale law enforcement response. These include active shooters and other threats, emergencies, natural disasters, civil unrest, and large public events. We also provide other agencies with training, personnel, and equipment for these types of events.

We respond to events like hostage rescue, barricaded suspects, and high-risk arrest warrants. Our goal is to achieve peaceful solutions to dangerous situations.

We are trained and equipped to respond to events in the county that involve weapons of mass destruction or hazardous materials. 

Water Patrol Unit

Hennepin County has 3 rivers and more than 100 lakes. We patrol waterways, respond to water-related events, and perform rescues on all lakes and rivers in the county. We also issue permits for temporary water structures and planned water events. Water patrol services

Hospital Safety Enforcement Unit

The Hospital Safety Enforcement Unit (HSEU) provides security services in and around multiple hospitals in Hennepin County. Starting in 2023, the HSEU has supported other law enforcement agencies with violent crime that occurs near the Hennepin County Medical Center (HCMC) via daily patrols around the HCMC campus.

Volunteer Services Division

Residents and community members can become part of HCSO by volunteering. To learn more, visit the Volunteer with us page. 

Commanded by Major Rick Palaia 

Forensic Science Laboratory

We provide forensic services to more than 35 law enforcement agencies, Minnesota State Patrol, and other state and federal law enforcement agencies.

Our areas of expertise include biology, crime scenes, evidence, firearms, and fingerprints.

The forensic science lab is internationally accredited. It has the following areas:

• DNA Section
• Firearm Section
• Latent Print Section
• Crime Scene Unit

Forensic Science Lab

Major Crimes Division

This division conducts hundreds of investigations into criminal activity annually. Through its various units, the Major Crimes Division conducts focused investigations on the most violent offenders, works collaboratively with other agencies for narcotics investigations, and much more. The Major Crimes Division's Special Assignments Unit focuses on auto theft, human trafficking, and financial crimes and often works with other agencies that don't have staff trained in these specialized areas. 

Major Crimes Division Units

• Detectives Unit
• County Attorney Unit
• Violent Offender Task Force (VOTF)
• West Metro Drug Task Force (WMDTF)
• Southwest Hennepin Drug Task Force (SWHDTF)
• Special Assignments Unit

Criminal Intelligence Division (CID)

This division assists in the prevention and suppression of criminal activity. We provide timely and accurate analysis of criminal information to area law enforcement.

The division analyzes information to identify crime patterns and forecast criminal trends. The analysis generates investigative leads. These leads assist with identification and apprehension of suspects. Analysis also helps us provide information on threats to our communities or to officer safety.

Our division enhances collaboration and improves law enforcement partnerships. We provide oversight of functions and services and protect civil rights, civil liberties, and privacy interests.

Criminal Intelligence Division Units

• Criminal Information Sharing and Analysis (CISA) Unit
• Metro Regional Information Collaboration (MRIC) Task Force
• High Intensity Drug Trafficking Areas Investigative Support Center (HIDTA ISC)
• Homeland Security
• FBI Joint Terrorism Task Force (JTTF)
• Threat Assessment Unit
• Shield Program

Commanded by Major Dan Kurtz

Professional Standards Division

Employee Development Unit

This unit coordinates training for all sheriff’s office personnel. We conduct new employee orientation and coordinate employee training. We also provide specialized training to local, state, and federal law enforcement agencies. Local police department reserve officers throughout the county receive their training from us. Each year we provide about 4,000 hours of training to about 100 law enforcement volunteers.

Internal Affairs Unit

We thoroughly investigate all allegations of employee misconduct or criticism of the Hennepin County Sheriff's Office. We provide a fair and effective way for people to voice their complaints. It’s our responsibility to ensure the integrity of the sheriff's office.

File an internal affairs complaint

Personnel Unit 

We have initiatives to recruit employees from diverse backgrounds.  

Other Professional Standards Division Units

• Administrative unit

Commanded by Major Mike Jerde 

Court Services Division

We escort over 14,000 people to court each year. We keep order and safety in courtrooms, carry out patrols and security checks, and help with weapons screening. We provide security for judges, juries, witnesses, court staff, and all court visitors.

Court buildings

• Government Center
• Division 2: Brookdale
• Division 3: Ridgedale
• Public Safety Facility
• Juvenile Justice Center
• Family Justice Center
• Conciliation Court

Hennepin County courthouses

Transportation Unit

This unit brings inmates to hearings and convicted inmates to correctional facilities. We also take mental health patients to court hearings or treatment facilities. Each year, we transport more than 12,000 inmates and mental health patients.

Civil Unit

This unit is responsible for service of writs of execution, eviction, and warrants. For more information on civil process services, click here. For more information on warrants, click here.

Extradition Unit

This unit is responsible for the transportation of individuals with active warrants to and from other jurisdictions. Extradition Unit staff routinely travels to transport individuals arrested in other jurisdictions to Hennepin County, and to transport individuals arrested in Hennepin County who have active warrants in other counties or states.

Gun Permit Unit

Hennepin County residents who are interested in carrying a handgun must apply for a permit to carry with HCSO. For more information on the permit process, click here. 

Commanded by Detention Major Troy Otto

Adult Detention Division

We manage a jail that houses inmates before trial.

The jail holds up to 800 inmates at any given time and about 40,000 a year.

The jail is nationally accredited, keeping up with high standards of inmate custody and care. We also run an education program for inmates.

Jail information

Other Adult Detention areas

• Administration
• Operations
• Jail Volunteer Unit (VSD)
• Central Records

Commanded by Major Kristen Tomlinson

Community Outreach and Public Affairs Division

The primary mission of the Community Outreach and Public Affairs (COPA) division is to build relationships, trust, and empathy between HCSO and those we serve within Hennepin County. We recognize the value of collaborating with all community members to reduce crime and build public trust. Our community engagement team works with communities in and around Hennepin County to build lasting relationships and develop initiatives tailored specifically to them. Together we identify public safety concerns and create ways to improve public safety and community wellness.

The COPA division is involved in a variety of youth programs and engagement opportunities, such as our HCSO Explorer Post.

We also educate the public about safety issues and how to avoid scams. Issues include drug use, safety on and around the water, home safety, and phone scams. 

Avoiding phone scams
Citizens law enforcement academy
Community programs
Opioid overdose prevention
WISE: Water and ice safety education

We encourage residents to take part in our Citizen Academy to learn more about what the Sheriff's Office does. 

This division also leads recruitments efforts into fulfilling careers with HCSO. We have initiatives to recruit employees from diverse backgrounds into a variety of positions to support our high level of service to the community. This includes engaging in the community, attending job fairs, hosting information sessions for potential recruits, facilitating internship opportunities, and more. For more information on current job openings, click here.

Data and Technology Division

This division ensures HCSO complies with all relevant records requests we receive from a variety of sources including the public and/or other government entities. HCSO embraces the county’s open government philosophy as a transparent organization that is accountable to its residents.

For more information or to make a data request, please follow the link below:

Open government | Hennepin County

The division also leads development of HCSO’s general policies and procedures. We maintain a policy manual to ensure compliance with federal mandates, state statutes, and office rules. For our current policy manual, click here. 

Tri-Wellness and Retention Unit

The primary mission of this unit is to retain and provide wellness support to all HCSO employees throughout their career. Our Tri-Wellness initiatives embrace opportunities, resources, and programs that help staff manage their overall well-being. This includes an on-site licensed marriage and family therapist, a peer-to-peer support team comprised of HCSO employees, several chaplains, and a fitness consultant. Additionally, the Sheriff's Military Activation and Reintegration Training (SMART) program supports our military employees and their families during a deployment as well as with returning to work after a deployment.

Communications Unit

This unit leads internal and external communication efforts to promote transparency, apprise employees of initiatives happening in all divisions, and keep the public informed on HCSO's activities. They also enhance media relations by assisting members of the media in gathering information and reporting on news events.